How will the data driven organisation of the future

look like

Author
Koen Triangle
Date
14.3.2023
The future of organizations is data-driven, and it's not hard to see why. Data is everywhere, and it can be a powerful tool for making informed decisions and driving business outcomes.

As technology continues to advance, we're seeing new trends emerge that are shaping the data-driven organization of the future. Two of these trends are digital twins and artificial intelligence (AI), which are changing the way we collect, process, and analyze data.

Digital twins are virtual models of physical objects or systems, such as machines, buildings, or even entire cities. These digital twins can be used to monitor and analyze the performance of the physical object or system, enabling organizations to optimize performance, reduce downtime, and make better decisions. For example, a digital twin of a manufacturing plant could be used to predict when a machine is likely to fail, allowing the organization to schedule maintenance proactively.

Artificial intelligence, on the other hand, is a set of technologies that enable machines to perform tasks that typically require human intelligence, such as visual perception, speech recognition, and decision-making. AI can be used to analyze large volumes of data quickly and accurately, identify patterns and insights, and make predictions about future outcomes. For example, an AI-powered chatbot could be used to analyze customer interactions and provide personalized recommendations to improve customer satisfaction.

So, how will the data-driven organization of the future incorporate digital twins and AI?

Firstly, digital twins will be used to create more accurate and detailed data about physical objects and systems. This data can be used to improve performance, reduce downtime, and optimize operations. For example, a digital twin of a building could be used to optimize energy consumption and reduce waste, while a digital twin of a city could be used to optimize traffic flow and reduce congestion or improve air quality.

Secondly, AI will be used to analyze and make sense of the vast amounts of data generated by digital twins. By analyzing this data, organizations can gain insights into performance, identify opportunities for improvement, and make informed decisions. For example, an AI-powered analytics platform could be used to analyze data from a digital twin of a manufacturing plant, identifying patterns of machine failure and predicting when maintenance is needed.

Both technologies trends have a huge potential and will be part of the data driven organisation of the future. These organisations will have a strong culture of data-driven decision-making and a well-developed infrastructure for collecting, storing, deleting, processing, analysing, and visualizing data. But there are other key characteristics that are likely to be present in such organizations:

  1. Strong data governance: The organization will have a clear set of policies and procedures for managing data, including data security, privacy, and compliance. There will be a well-defined data architecture, with clear guidelines for how data is collected, stored, deleted, and shared across different teams and departments.
  2. Data literacy: Many employees will be trained in data literacy, with an emphasis on how to interpret and analyse data to make informed decisions. Data analysis skills will be integrated into many functions and departments, and there will be a strong emphasis on continuous learning and upskilling.
  3. Advanced analytics: The organization will have access to advanced analytics tools and technologies, including machine learning, artificial intelligence and Digital Twins, to enable predictive and prescriptive analytics. These tools will be integrated into business processes and decision-making workflows.
  4. Data-driven culture: The organization will have a strong culture of data-driven decision-making, with a focus on using data to drive business outcomes and improve performance. Data will be integrated into all levels of decision-making, from strategic planning to day-to-day operations.
  5. Collaborative data ecosystem: The organization will have a collaborative data ecosystem that enables different teams and departments to share data and insights. Sharing of data will not only happen within the organisation, but there will also be data sharing cross organisations. This will require a strong data infrastructure that can support data integration and sharing across different systems and platforms, internally and externally.

The data-driven organization of the future will be one that leverages digital twins and AI to create more accurate, detailed, and actionable data. By doing so, organizations will be able to optimize performance, reduce downtime, and make informed decisions based on data-driven insights. As technology continues to advance, we can expect to see more innovative ways that digital twins and AI are used to drive business outcomes and improve organizational performance.